Last updated: November 2, 2026

Shipping Policy

Thank you for supporting Lambros Army and ordering One More Step. We currently ship orders within Australia and to selected international destinations.

Order Processing Times

Orders are generally processed and dispatched within 1–3 business days of purchase, excluding weekends and public holidays.

Please note that we will be undertaking our 1,000 km treadmill challenge to raise $1 million for cancer from 15–22 November 2026. During this period, we will be unable to fulfil or dispatch orders.

Orders placed during this period will still be accepted, but dispatch will resume from 23 November 2026. Please allow additional time for your order to be processed and delivered.

We appreciate your patience and support while we take on this challenge for our family and everyone affected by cancer.

Australian Shipping

We ship from Melbourne, Victoria, using Australia Post or another suitable delivery service.

Our standard Australian shipping rate is A$9.95 per order.

Estimated delivery after dispatch:

• Melbourne and nearby areas: approximately 2–4 business days.

• Other Australian metropolitan areas: approximately 2–6 business days.

• Regional and remote areas: delivery may take longer.

Delivery times are estimates only and are not guaranteed. Delays may occur due to public holidays, weather, carrier disruptions or other circumstances outside our control.

International Shipping

We offer international shipping to selected countries.

Our flat-rate shipping charges are:

• New Zealand: A$19.95

• Asia-Pacific: A$24.95

• USA and Canada: A$29.95

• UK and Europe: A$29.95

• Rest of the world: A$34.95

Estimated international delivery is generally 5–10 business days after dispatch for standard international postage. Delivery may take longer depending on the destination, customs processing and local postal services.

International shipping availability and charges will be confirmed at checkout.

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Please allow time for tracking information to update after your parcel has been lodged with the delivery provider.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

Customers are responsible for ensuring the delivery address and contact details entered at checkout are accurate.

Delayed, Lost or Damaged Parcels

If your order has not arrived within the expected delivery timeframe, please contact us at lambrosarmy@gmail.com with your order number.

If a parcel is lost or arrives damaged, Lambros Army will work with the delivery provider to investigate and resolve the issue. Your rights under Australian Consumer Law remain unaffected.

Contact Us

For shipping enquiries, please contact:

Lambros Army
Email: lambrosarmy@gmail.com